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ACE Your Team’s Customer Service Skills and Knowledge of Albuquerque

Visit Albuquerque’s Albuquerque Community Experience (ACE) training program is designed to brush up your employees’ customer service skills and strengthen their knowledge about the city. Graduates of the program can answer guests’ questions about things to do and places to visit. The program also provides training on topics such as first impressions, effective communication and handling conflict.

Don’t miss your chance to attend an upcoming class:

Feb. 15, 2024
1 p.m. to 4 p.m.
Revel Entertainment
4720 Alexander Blvd. NE 87107

March 14, 2024
9 a.m. to 12 p.m.
Kickstand Cycles
1127 Alameda Blvd. NW 87114


ACE training program logo

The cost is $25 per person for Partner businesses and $40 per person for non-Partners. Snacks will be provided along with water and coffee. To register, call Trish Hathoot at 505-908-8178 or send an email to
Graduates will be recognized as Albuquerque Community Experience professionals and will receive a complimentary Community Experience pass that allows each of them and one guest to visit attractions throughout the Albuquerque area. The value of each ACE experience pass is more than $500!
Seating is limited, so register your employees now!

Refresh Your Knowledge of Partner Benefits at Partner Orientation

Refresh your knowledge about all the opportunities you have as a Visit Albuquerque Partner at Partner Orientation. Partners are welcome to learn how to make the most of your benefits. Partner Orientations will occur every third Wednesday of the month. Light refreshments will be provided. Don’t forget to bring your laptop with you for a live Partner Plaza demonstration!

When: Wednesday, Feb. 21, from 9 to 11 a.m.
Where: Visit Albuquerque Office (20 First Plaza NW, Suite 601, Albuquerque, NM 87102)

To reserve your spot, register here.

Visit Albuquerque Partner Orientation

Visit Albuquerque Partners listen to CEO and President Tania Armenta speak during a Partner Orientation


Partner Kudos

Eldora Chocolate Wins Awards

 Eldora Chocolate won two silver and five bronze awards during the 2023 Academy of Chocolate world championships:

  • Silver Award: Ecuador Cumba 70% Bar
  • Silver Award: Sandia Sunrise Bar
  • Bronze Award: Gremolata Piñon Bar
  • Bronze Award: Uganda Semuliki 85% Bar
  • Bronze Award: Ecuador Cumba 85% Bar
  • Bronze Award: Venezuela Piaroa 85% Bar
  • Bronze Award: Honduras Copan 70% Bar

Way to go!

Treasure House Books Celebrates 25 Years

Treasure House Books & Gifts is celebrating 25 years in business this month. Congratulations on a quarter century!

Albuquerque Chefs Named James Beard Awards Semifinalists

Chef Christopher Bethoney from Campo at Los Poblanos and Chef Marc Quiñones from Level 5 at Hotel Chaco are both semifinalists for James Beard Awards. They are both in the running for Best Chef: Southwest. Kudos on the achievement!

Visit Albuquerque Partners Collaborate

Lost Cultures Tea Bar and Bedrock Kitchen recently teamed up. You’ll now be able to enjoy Bedrock Kitchen’s food at Lost Cultures. Electric Playhouse and VARA Winery & Distillery also teamed up for a special Winter Winederland dinner. We love to see our Partners working together!



Set Up and Optimize your Google Business Profile

The new year is a great time to check in on your Google Business Profile to make sure it’s up-to-date. Use these tips to make sure you’re maximizing the benefits of this free marketing tool.

The Facebook Algorithm in 2024

How is Facebook’s algorithm changing in 2024? See this article breaking it down, and learn some tips and tricks to get better engagement.

TikTok and Instagram Reels for Hoteliers

Hoteliers can utilize TikTok and Instagram Reels in fun, unique ways to drive business. Get some inspiration on how you can best utilize these social media platforms to book more nights at your hotel.


Partner Opportunities

Submit Your Current Coupons

Coupons can be a great way to drive traffic to your business. If you have a current coupon or special running, please submit it to us so we can list it on our highly visited and shared Specials & Coupons page. We also promote these specials and coupons during special events, meetings and conventions being hosted in Albuquerque.

Click here to submit your current coupons and specials. 

Advertise on Visit Albuquerque’s Website with DTN

It’s easy to get more exposure for your business on Visit Albuquerque’s website. In partnership with DTN, Visit Albuquerque offers seamless ads that integrate with our website’s content to make your ad feel natural. With a variety of paid advertising opportunities throughout our website, we have options fit for businesses of every size, scope and scale to capitalize on the fantastic visitor traffic that Visit Albuquerque is bringing to our market.

If you’re interested, contact DTN at or 855-801-5905. For more information, click here.

Submit Your Events to the ABQ365 Events Calendar 

Visit Albuquerque’s ABQ365 Events Calendar offers a great opportunity to promote your events! The one-stop, all-ABQ encompassing calendar features primarily arts, entertainment and culture-focused events, appealing to both locals and visitors. 

Event listings offer a great opportunity for additional exposure and promotion, and can help keep your business top-of-mind – for free! 

Click here to get started.

Tell Us What’s New

We want to help you share your new initiatives. If you are offering a new type of service or concept, a new product, or have anything else exciting or new going on, we want to hear about it! Send anything and everything to


Sign Up to Participate in Tourism Exchange USA

Your hospitality business can be a part of a new partnership between New Mexico True and Tourism Exchange USA that is designed to help grow your online bookings and international visitation.

Logo for Tourism Exchange USA

Tourism Exchange USA is a B2B digital marketplace that connects inventory and availability from tourism businesses like yours with a diverse marketplace of OTAs, travel distributors and international buyers. The goal of this program is to help businesses increase their distribution and online visibility, including helping offline businesses with making inventory bookable online for the first time. 

If you’re interested in being an early adopter to get connected to the Tourism Exchange, you can learn more and start the application process at


Visit Albuquerque Staff Spotlight

Brooke Jung, Vice President of Destination Development & Community Engagement

Visit Albuquerque recently welcomed Brooke Jung as our new Vice President of Destination Development & Community Engagement. She has more than 15 years of experience in tourism and experiential marketing. “I am thrilled to join the Visit Albuquerque team, particularly during a time when the organization and the city’s tourism and hospitality industry are experiencing such positive momentum,” said Jung.

Jung comes to Visit Albuquerque most recently from Hopkinsville, Kentucky, where she served as the Executive Director of the Hopkinsville Convention & Visitors Bureau. She successfully branded Hopkinsville as the “Batter Capital of the World” and secured over $1 million in grant funding for marketing initiatives.

Jung leads the Destination Development & Community Engagement Division, which is responsible for developing partnerships, overseeing the organization’s Visitor Information Centers at the Albuquerque International Sunport and in Old Town, and crafting short- and long-term plans to enhance Albuquerque visitor experiences.

A headshot of new  Vice President of Destination Development & Community Engagement Brooke Jung


New & Renewing Partners 

Thanks To Our New & Renewing Partners  

Visit Albuquerque’s Partners help support our mission to market the city as a top-choice destination for leisure travel, meetings and sporting events. Our thanks to the following Partners that recently joined or renewed their partnership with Visit Albuquerque. We appreciate your commitment to making Albuquerque a great place to visit and to live!

New Partners

Renewing Partners