Monday, April 23, 2018
Location: Marriott Pyramid North
5151 San Francisco Rd. N.E.
Monday, May 14, 2018
Location: The Bosque Center
6400 Coors Blvd. N.W.
Thursday, June 14, 2018
Location: Home2 Suites
1660 University Blvd. NE.
Monday, September 17, 2018
Location: Keshet Dance & Center for the Arts
4121 Cutler Ave. N.E.
Registration begins at 11:45 am
Class begins promptly at 12:00 noon
Lunch is not provided
The cost is $25.00 per student – pre-registration and payment are required. To register, or if you have questions, please contact Jessica Turpin at Turpin@VisitABQ.org or 505-222-4338.
If you are an attraction partner, and would like to host an ACE class, please contact Jessica.
About A.C.E. - Albuquerque Concierge Excellence
Click here to view a video about ACE.
Educates front-line employees on:
- Things to do and see in and around Albuquerque
- Do’s and don’ts in customer service
- How to handle unsatisfied customers
This is accomplished through a three-hour training class that’s informative, but interactive. At the end of each class, graduates will be equipped with tools necessary to provide the best possible service to your guests.
Each graduate will also receive an experience pass to visit various Albuquerque attractions for FREE! View the list of attractions.
Once you have registered, there are NO REFUNDS for no shows. You can however, send the same student, or a new student in their place to a future class.
New-Tailored A.C.E. Classes!
We also now offer tailored A.C.E. classes for those businesses who would like their employees to get additional training. These classes are closed to the public and are specialized just for you. We work with you to get a sense of your culture and your goals and current customer service policies. Then we incorporate that in our training principals, while also going over things to do and see in Albuquerque.
This class is $300 for 20 students. If you would like to send more, please let us know.
