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Events

 
ACE Your Team’s Customer Service Skills and Knowledge of Albuquerque

Visit Albuquerque’s Albuquerque Community Experience (ACE) training program is designed to brush up your employees’ customer service skills and strengthen their knowledge about the city. Graduates of the program can answer guests’ questions about things to do and places to visit. The program also provides training on topics such as first impressions, effective communication and handling conflict. Graduates will receive a commemorative lapel pin and a certificate recognizing their completion of the program.

Don’t miss your chance to attend an upcoming class:

Dec. 12, 2024
9 a.m. to 12 p.m.
The Wheels Museum
1100 2nd St. SW, 87102

Jan. 9, 2025
1 p.m. to 4 p.m.
CoCreations Candle Bar & Decor
1761 Bellamah Ave. NW, Suite A, 87104

Feb. 6, 2025
11 a.m. to 2 p.m.
Rainbow Ryders Hot Air Balloon Co.
5601 Eagle Rock Ave. NE, 87113

ACE training program logo

ACE graduates pose at Poulin Marketplace

The cost is $25 per person for Partner businesses and $40 per person for non-Partners. Snacks will be provided along with water and coffee. To register, call Trish Hathoot at 505-908-8178 or send an email to TKHTrainingABQ@gmail.com.
 
Graduates will be recognized as Albuquerque Community Experience professionals and will receive a complimentary Community Experience pass that allows each of them and one guest to visit attractions throughout the Albuquerque area. The value of each ACE experience pass is more than $500!
 
Seating is limited, so register your employees now!

 

Partner Kudos

Outpost 1706 Celebrates Three Years

Outpost 1706 recently celebrated three years in business in Plaza Don Luis. Congratulations!

Visit Albuquerque Partners Win TopHAT Awards

Several Visit Albuquerque Partners recently won TopHAT Awards from the New Mexico Hospitality Association. Winners included:

Congratulations to each of these Partners! In addition, Visit Albuquerque won the TopHAT award for Best Broadcast Campaign for its series of “Curious Explorer” 15- and 30-second television commercials and the award for Best Social Media Campaign for its series of posts about events that took place throughout the city during the 2023 Balloon Fiesta.

Sandia Resort & Casino Receives AAA Four-Diamond Status

Sandia Resort & Casino recently received AAA’s Four-Diamond status. Only two hotel and casino properties in the state have earned a Four-Diamond rating, and Sandia Resort & Casino is the only casino hotel property in Albuquerque to earn the status. The Four-Diamond designation is for properties with upscale style and amenities with a refined touch of service. Kudos on the achievement!

Amapola Gallery Celebrates 45 Years in Business

Amapola Gallery is celebrating 45 years in business next month. Congratulations on the anniversary!

La Cumbre Brewing Company Celebrates 14 Years in Business

La Cumbre Brewing Company is celebrating 14 years in business this month. Way to go!

 

Social Media Spotlight

Upside Holiday Market

The Upside Holiday Market is a new holiday market featuring more than 60 New Mexican vendors on Dec. 21 at the Sid Cutter Pavilion. Upside Goods Co., the host of the event, created a separate Instagram account for their Upside Holiday Market and has posted frequently with a distinct and separate branding and design style than their main account. The account highlights the different vendors that will be represented at the event along with the various offerings to people who attend. It's a great example of a creative attempt to garner attention during the busy holiday season.

A screenshot of the Upside Holiday Market instagram.

 

Partner Opportunities

Visit Albuquerque Launches Shop Local, Get Local Campaign

Visit Albuquerque has launched a campaign to encourage local shopping this holiday season. Shoppers who spend $100 or more at a local small retailer between Dec. 1 and Dec. 24, 2024, qualify to receive a $10 gift card to an Albuquerque business. To claim the gift card, participants must bring their receipt(s) to Visit Albuquerque’s Old Town Visitors Center at 522 Romero St. N.W. between Monday, Dec. 9, and Christmas Eve, Dec. 24. Gift cards are limited to the first 100 participants. According to New Mexico’s Taxation & Revenue department, in order for a business to qualify as local and small, it must maintain its primary place of business in Albuquerque and employ no more than 10 employees at any point during the year. Businesses that operate under a franchise agreement do not qualify.

Become a Visit Albuquerque Volunteer

Do you love Albuquerque and sharing the good news of the community with others? Visit Albuquerque is seeking individuals to volunteer at its two visitor centers located in historic Old Town Albuquerque and the Sunport. Volunteers will work 3.5-hour shifts once a week or on weekends. This commitment requires customer service training and knowledge of Albuquerque and the state of New Mexico. Visit Albuquerque provides customer service training and training on Albuquerque through Albuquerque Community Experience classes. Volunteers will also have the opportunity to volunteer at sporting events and conferences. Being an ambassador for your city and state is a fun and exciting experience that will allow you to meet people visiting from around the world! To find out more, please contact Stephanie Montoya at Montoya@VisitABQ.org or 505-222-4304.

Advertise on Visit Albuquerque’s Website with DTN

It’s easy to get more exposure for your business on Visit Albuquerque’s website. In partnership with DTN, Visit Albuquerque offers seamless ads that integrate with our VisitABQ.org website’s content to make your ad feel natural. With a variety of paid advertising opportunities throughout our website, we have options fit for businesses of every size, scope and scale to capitalize on the fantastic visitor traffic that Visit Albuquerque is bringing to our market.

If you’re interested, contact DTN at Advertising@DTNads.com or 855-801-5905. For more information, click here.

Submit Your Events to the ABQ365 Events Calendar 

Visit Albuquerque’s ABQ365 Events Calendar offers a great opportunity to promote your events! The one-stop, all-ABQ encompassing calendar features primarily arts, entertainment and culture-focused events, appealing to both locals and visitors. 

Event listings offer a great opportunity for additional exposure and promotion, and can help keep your business top-of-mind – for free! 

Click here to get started.

Tell Us What’s New

We want to help you share your new initiatives. If you are offering a new type of service or concept, a new product, or have anything else exciting or new going on, we want to hear about it! Send anything and everything to Media@VisitABQ.org.

 

Partner Benefit Highlight

Submit Your Current Coupons for the New Year

The beginning of the year is a great time to submit your coupons. If you have a current coupon or special running, please submit it to us so we can list it on our highly visited and shared Specials & Coupons page and on our digital savings pass. We also promote these specials and coupons during special events, meetings and conventions being hosted in Albuquerque. You get to set the dates the coupon is valid, so you can submit coupons year-round for specific events or seasons.

Click here to submit your current coupons and specials.

 

New & Renewing Partners 

Thanks To Our New & Renewing Partners  

Visit Albuquerque’s Partners help support our mission to market the city as a top-choice destination for leisure travel, meetings and sporting events. Our thanks to the following Partners that recently joined or renewed their partnership with Visit Albuquerque. We appreciate your commitment to making Albuquerque a great place to visit and to live!

New Partners

Renewing Partners