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As an integral piece of the Balloon Fiesta experience for many travelers, we want to equip you with as much information as possible to answer guest questions over the course of the event. In addition to the standard questions you may receive, a number of changes have been made to security and transportation. We’ve tried to compile a one-stop resource for many of the topics we anticipate you may be asked about.
We also recommend that guests download the Official Albuquerque International Balloon Fiesta mobile app sponsored by Visit Albuquerque.
For any additional information, please refer to the official Balloon Fiesta website or call (505) 821-1000 or 1-888-422-7277. Here is the directory page on their website with contacts for various needs that may arise.
Best wishes for a successful Fiesta season!
This year, Balloon Fiesta will be adding metal detectors, increasing bag check stations and increasing involvement from local state and federal law enforcement agencies.
Best Practices for Guests:
There will be bag checks; the fewer items guests have, the faster they will get through the security line. Guests without bags to check will be able to get through the security process faster than guests with bags, chairs and coolers. In addition, Balloon Fiesta officials would like to provide this information and best practices for guests:
We recommend printing out this easy guide for security and bag check.
Driving to Balloon Fiesta Park
Parking is $15.00 CASH ONLY. In order to expedite entry into the park, Balloon Fiesta will not process credit or debit cards to pay the parking fee. Officials ask that guests have the exact cash ready before reaching the parking fee collection areas to speed up the collection process.
Fiesta Express Park & Ride
There are four convenient locations available for Balloon Fiesta guests to park their car and get a bus ride to Balloon Fiesta Park. Park and Ride will be located on the Eastside at Coronado Mall and Hoffmantown Church as well as on the Westside at Cottonwood Mall and Intel. Park & Ride tickets are available for purchase online and are limited per event and park and ride location.
Park and Ride Loading Times and Pricing
Guests will easily be able to once again utilize ride share programs like Lyft and Uber when accessing Balloon Fiesta Park. The drop-off and pick-up location is near Alameda Boulevard and Horizon, south of the Launch Field.
Riding a bike to Balloon Fiesta Park is one of the easiest and most cost-effective ways to visit. The Bike Valet is free and allows guests a safe place to park their bikes while visiting the Balloon Fiesta; this year there will be additional space, making room for more bikes to be parked. Pace Bike Share will again be offering its rental bike program, making more bikes available for guests to rent. Cyclists can take the bike trail that runs along the AMAFCA North Diversion Channel that crosses underneath Paseo del Norte and Alameda, ending just north of the Balloon Museum, in the Bike Valet parking station. The Bike Valet can accommodate more than 1,000 bicycles each session.
Festival Ticketing Line
Monday – Friday: 8:00 am to 5:00 pm
First Saturday ONLY: 8:00 am to 2:00 pm
If a guest did not print out their tickets (or lost them) prior to arrival, the guest can pull up the confirmation email on their phone, tablet, etc., and scan the tickets electronically at the gate. The gates are equipped to scan a paper ticket or e-ticket (printed or online).
If the guest has the credit card they used to purchase the tickets with them, they can present the card at the gate and the attendant can locate the ticket(s) using the card.
They can also contact the Festival Ticketing Call Center during the hours listed above, and the vendor can help them with their tickets.