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Events

 
ACE Your Team’s Customer Service Skills and Knowledge of Albuquerque

Visit Albuquerque’s Albuquerque Community Experience (ACE) training program is designed to brush up your employees’ customer service skills and strengthen their knowledge about the city. Graduates of the program can answer guests’ questions about things to do and places to visit. The program also provides training on topics such as first impressions, effective communication and handling conflict. Graduates will receive a commemorative lapel pin and a certificate recognizing their completion of the program.

Don’t miss your chance to attend an upcoming class:

March 6, 2025
9 a.m. to 12 p.m.
Top Golf
1600 Desert Surf Circle, 87107

April 16, 2025
1 p.m. to 4 p.m.
Viva Vino NM Wine Studio in Plaza Don Luis
301 Romero St. NW, Suite 209, 87104

Graduates of the January 2025 ACE class pose for a picture.

Congrats to the ACE graduates from the January 2025 class at CoCreations Candle Bar and Decor!

Graduates: Srini Vasan from Old Town Visitor Center, Greg Taylor from Puzzled, Allyssa Yazzie and Yahdira Perez from Homewood Suites Journal Center, Castia Yepa from Indian Pueblo Cultural Center, Cynthia Fellner from Sheraton Albuquerque Uptown, Brandy Martin from Destination Southwest and Terri Dean from CoCreations Candle Bar and Decor.

The cost is $25 per person for Partner businesses and $40 per person for non-Partners. Snacks will be provided along with water and coffee. To register, call Trish Hathoot at 505-908-8178 or send an email to TKHTrainingABQ@gmail.com.
 
Graduates will be recognized as Albuquerque Community Experience professionals and will receive a complimentary Community Experience pass that allows each of them and one guest to visit attractions throughout the Albuquerque area. The value of each ACE experience pass is more than $500!
 
Seating is limited, so register your employees now!

Refresh Your Knowledge of Partner Benefits at Partner Orientation

Refresh your knowledge about all the opportunities you have as a Visit Albuquerque Partner at Partner Orientation. Both current and new Partners are welcome to learn how to make the most of your benefits.

When: March 19 from 9 a.m. to 11 a.m.
Where: Visit Albuquerque offices, 20 First Plaza, Suite 601, 87102

For more Partner Orientation dates, click here.

To reserve your spot, email Alanna Allen at allen@visitabq.org.

Visit Albuquerque Partner Orientation

 

Partner Kudos

Indian Pueblo Cultural Center Names New CEO

Monique Fragua will take over as the new President and CEO of the Indian Pueblo Cultural Center (IPCC) and Indian Pueblos Marketing Inc. on April 1. She will follow in the footsteps of Michael Canfield, who is retiring from the position March 31 after serving in the leadership role since 2012 and who is the immediate past Chair of Visit Albuquerque’s Board of Directors. Monique has served as IPCC’s Chief Operating Officer since 2022. Congratulations to Monique and tremendous gratitude to Mike!

Partners Recognized as James Beard Award Semifinalists

Two Visit Albuquerque Partners are James Beard Award semifinalists. Campo at Los Poblanos is up for Outstanding Wine and Other Beverages Program. Chef Sean Sinclair at Level 5 is up for Best Southwest Chef. The prestigious awards recognize exceptional talent in the culinary industry. Finalist nominees will be announced April 2, and winners will be announced June 16. Kudos on the achievement, and good luck in the next round!

Heritage Hotels Celebrates Two Decades in Business

Heritage Hotels & Resorts is celebrating 20 years this year. Congrats on the major milestone, and thank you for the significant investments and contributions to the community!

 

Social Media Spotlight

Bands of Enchantment

“Bands of Enchantment” recently hosted a red-carpet premiere for Season 4, which will be released on PBS and Tubi in February 2025. The music series excels on social media for a variety of reasons: 

  1.  They understand the importance of repurposing content as much as possible. They frequently repost videos from Seasons 2 and 3, peppered in with newer content. 
  2. They are not afraid of video and collaboration requests. They post reels frequently on Instagram, and also send collaboration requests to any and all accounts that apply to the video. 
  3. They are responsive and keep all of their information up to date. 

Check out their social posts and be sure to tune in to Season 4, which was filmed at Albuquerque’s KiMo Theatre.

Screenshot of the Bands of Enchantment instagram.

 

Partner Opportunities

SHOWCASE YOUR RESTAURANT DURING ALBUQUERQUE RESTAURANT WEEK

The New Mexico Restaurant Association is launching Albuquerque Restaurant Week April 4-13. Restaurants can sign up now to be part of the event. Restaurants will get lots of exposure and promotion, bringing in new diners. Hotels can submit “Stay and Eat” deals with their on-site restaurants to encourage guests to dine and stay overnight. Sign up to participate today for special early bird pricing.

Take a Survey on Workforce Needs

The New Mexico Department of Education is working to ensure graduates of the Career and Technical Education program are well-prepared for hospitality and tourism industry employers and careers. The Department of Education wants to hear from employers about their needs and challenges to best prepare its students. Take this 10-15 minute survey to share your thoughts.

Apply for a New Mexico Tourism Department Grant

Grant programs through the New Mexico Tourism Department are opening soon. There are three main grants available:

  • Clean and Beautiful Grant Program: The Tourism Department partners with communities to Keep New Mexico True by providing funding and technical assistance to municipalities, counties, Tribal Governments, and units of government on litter eradication, waste reduction and community beautification initiatives.
    • Applications open March 4-April 4, 2025
  • Destination Forward Grant Program: The purpose of the Destination Forward Grant Program is to support the development and implementation of tourism infrastructure projects throughout New Mexico.
    • Applications open March 10-April 8, 2025
  • Tourism Event Growth & Sustainability Program: The Tourism Event Growth & Sustainability (TEGS) program provides technical assistance, marketing, and sponsorship to qualified tourism events within New Mexico to support their growth and sustainability.
    • Applications open March 19-April 17, 2025
Become a Visit Albuquerque Volunteer

Do you love Albuquerque and sharing the good news of the community with others? Visit Albuquerque is seeking individuals to volunteer at its two visitor centers located in Historic Old Town Albuquerque and the Sunport. Volunteers will work 3.5-hour shifts once a week or on weekends. This commitment requires customer service training and knowledge of Albuquerque and the state of New Mexico. Visit Albuquerque provides customer service training and training on Albuquerque through Albuquerque Community Experience classes. Volunteers will also have the opportunity to volunteer at sporting events and conferences. Being an ambassador for your city and state is a fun and exciting experience that will allow you to meet people visiting from around the world! To find out more, please contact Stephanie Montoya at Montoya@VisitABQ.org or 505-222-4304.

Advertise on Visit Albuquerque’s Website with DTN

It’s easy to get more exposure for your business on Visit Albuquerque’s website. In partnership with DTN, Visit Albuquerque offers seamless ads that integrate with our VisitABQ.org website’s content to make your ad feel natural. With a variety of paid advertising opportunities throughout our website, we have options fit for businesses of every size, scope and scale to capitalize on the fantastic visitor traffic that Visit Albuquerque is bringing to our market.

If you’re interested, contact DTN at Advertising@DTNads.com or 855-801-5905. For more information, click here.

Submit Your Events to the ABQ365 Events Calendar 

Visit Albuquerque’s ABQ365 Events Calendar offers a great opportunity to promote your events! The one-stop, all-ABQ encompassing calendar features primarily arts, entertainment and culture-focused events, appealing to both locals and visitors. 

Event listings offer a great opportunity for additional exposure and promotion, and can help keep your business top-of-mind – for free! 

Click here to get started.

Submit Your Current Coupons

Coupons can be a great way to drive traffic to your business. If you have a current coupon or special running, please submit it to us so we can list it on our highly visited and shared Specials & Coupons page and on our digital savings pass. We also promote these specials and coupons during special events, meetings and conventions that are hosted in Albuquerque.  

Click here to submit your current coupons and specials.

Tell Us What’s New

We want to help you share your new initiatives. If you are offering a new type of service or concept, a new product, or have anything else exciting or new going on, we want to hear about it! Send anything and everything to Media@VisitABQ.org.

 

Partner Benefit Highlight

Distribute Your Materials at Our Albuquerque Visitor Centers

Visit Albuquerque Partners have the opportunity to distribute materials at the Visit Albuquerque Visitor Centers in Old Town and the Sunport. Update your brochures and rack cards for the new year and learn how to connect with Visit Albuquerque so your business can reach more people.

 

New & Renewing Partners 

Thanks To Our New & Renewing Partners  

Visit Albuquerque’s Partners help support our mission to market the city as a top-choice destination for leisure travel, meetings and sporting events. Our thanks to the following Partners that recently joined or renewed their partnership with Visit Albuquerque. We appreciate your commitment to making Albuquerque a great place to visit and to live!

New Partners

Renewing Partners