We remain hopeful and optimistic as we continue to move in a positive direction toward phased reopening. Visit Albuquerque is eager to support you as we prepare to welcome an increasing number of visitors to our city. We are always available and ready to assist you in every way we can, and continue to encourage our community to support local businesses and help to spread the word of the benefit of the NM Safe Promise and NM Safe Certified programs.
As you’ll read in this issue of Industry Insider, we are excited to host our virtual Annual Meeting, have made new website enhancements and are pleased to announce the reopening of our Visitor Information Center in Historic Old Town.
Thank you for being a Visit Albuquerque Partner.
President & CEO
Visit Albuquerque’s Virtual Annual Meeting, Sept. 29 from 2 to 3:30 pm
Join our Virtual Annual Meeting for the latest updates and news, including:
Click here to register.
Partners that complete the New Mexico Safe Certification will now have an icon displayed on their VisitABQ.org website listing. Visitors to the website can hover over the icon to learn more about the certification, and can also filter by “Amenities” to find lodging, restaurants and attractions that have taken the steps to become NM Safe Certified.
This information can also be found on a new website landing page dedicated to Albuquerqe’s NM Safe Certified businesses. A link to the page can be found on the main COVID-19 Traveler Information page.
Click here see current NM Safe Certified businesses.
On Sept. 1, Visit Albuquerque co-hosted a virtual event with Destination Madison and the Providence Convention Visitors Bureau. The conversation, “How to hold it together when the industry is falling apart,” featured the three destination CEOs, and was moderated by Shawna Suckow, a noted meeting industry speaker. There were over 108 people in attendance, including 52 clients representing a variety of associations, third-party planners and corporations.
The Visitor Information Center in Historic Old Town has reopened with COVID-safe practices and precautions in place. We are excited to welcome travelers and local residents back to the center, where they can find maps, Visitors Guides and information about what to see, where to eat, where to shop and how to spend time in Albuquerque. To ensure the safety of Visit Albuquerque volunteers, the center will be staffed only by Liz Burnam, Visit Albuquerque’s Visitor Services Manager, until further notice.
Visitors are currently not allowed to enter the information center, and are assisted from the front door with a shelving unit and plexiglass barrier with signage denoting face-covering and social distancing requirements. The current hours of operation are Thursday - Saturday from 10 am to 6 pm and Sunday from 10 am to 4 pm.
Misty Jester and Tabitha Stallworth represented our beautiful city on Friday, Sept. 11, at the Virtual Professional Fraternity Association Annual Conference. This event included networking opportunities and time to virtually meet with approximately 30 different fraternal organization meeting planners to discuss bringing their future conventions to Albuquerque.
Over the past several months, Visit Albuquerque has worked to upgrade its website to be in compliance with the Americans with Disabilities Act (ADA) and offer a more welcoming, inclusive experience for all site users. The enhancements include digitally assistive tools beneficial to all visitors to the website, but are especially helpful for aging populations; those with vision, hearing, motor and cognitive disabilities; and those who are color blind, dyslexic, learning to read, studying a second language or who just prefer listening instead of reading.
The organization’s ADA compliance was certified through its partnership with AudioEye and website partner Simpleview. In navigating to VisitABQ.org, visitors will notice a blue and white icon in the lower right-hand corner of each web page on the site. Clicking the icon expands the AudioEye Toolbar, which allows visitors to change the page layout, font size, contrast and background colors, and also gives the visitor the option to have information on the page read aloud.
On Oct. 6, the New Mexico Tourism Department will host a free full-day, solution-focused virtual summit to discuss challenges facing the tourism industry and opportunities to support recovery. Hear from thought leaders and decision-makers on how the industry can work together to position New Mexico for a strong recovery through tourism.
On Oct. 27, the New Mexico Tourism Department and New Mexico's Small Business Development Center will host a free full-day virtual workshop focused on forecasting the most beneficial outcome for business and related assets in response to the long-term economic effects of COVID-19.
Effective Sept. 4, Governor Lujan Grisham announced a revised public health order that included an increase in maximum occupancy from 50% to 75% for lodging establishments that have completed New Mexico Safe Certified training. Lodging providers that have not completed the training must continue to operate at no more than 50% of maximum occupancy. Read the revised public health order here.
The New Mexico Safe Certified program offers free, on-demand training courses to help tourism businesses create a COVID-safe environment and demonstrate their commitment to best practices. Tourism-related businesses that earn NM Safe Certification are listed in a directory and receive other benefits, including:
One of your key benefits as a Partner of Visit Albuquerque is your business listing on our website. Travelers and residents alike count on our website for information about where to eat, shop, play and stay in Albuquerque.
As businesses begin to reopen, many of you are making changes to your business hours, operations, products, services and amenities. Make sure your customers, clients and guests know about these changes by updating your business listing on VisitABQ.org. It only takes three easy steps!
Use the link below to submit your updates.
If you have any questions, please contact us at firstname.lastname@example.org.
A new filter allows Tripadvisor users to sort lodging properties in order to view only those that are taking additional safety precautions related to COVID-19. This means it is important for your property to update its Tripadvisor listing as soon as possible. Access the safety checklist in your Tripadvisor Management Center and select which safety measures you have in place, such as mandatory face masks, additional sanitation procedures and social distancing policies. You also can submit a text description of the steps you are taking to protect customers.
We’re looking for images of COVID-safe practices in Albuquerque. Help us promote your business and Albuquerque in this new era by uploading your images of employees and customers wearing masks, socially distancing and participating in other COVID-safe practices. We might use your photo on social media, on our website, or in other marketing materials to promote our city and our Partners. It’s easy to share your image, just click this link, and drag and drop your images in our public uploader.
Visit Albuquerque’s ABQ365 Events Calendar offers a great opportunity to promote your virtual and COVID-safe events! The one-stop, all-ABQ encompassing calendar features primarily arts, entertainment and culture-focused events, appealing to both locals and visitors.
Virtual events listings offer a great opportunity for additional exposure and promotion, and can help keep your business top-of-mind – for free!
Click here to get started, and be sure to select the virtual events tag on the submission form.
Coupons can be a great way to drive traffic to your business. If you have a current coupon or special running, please submit it to us so we can list it on our Specials & Coupons page.
Click here to submit your current coupons and specials.
We know things are different right now. We want to help you share your new initiatives. If you are offering a new type of service or concept, a new product, or have anything else exciting or new going on, we want to hear about it! Send anything and everything to Media@VisitABQ.org.
More than 80 Visit Albuquerque Partners have earned certification through the NM Safe Certified program, which verifies that their management team has been trained in COVID-Safe Practices. Check out all the businesses statewide that have earned the certification so far at nmsafecertified.org, and click here to start earning your certification today.
MAKE SURE YOU’RE READY FOR THE 2021 BOUNCE-BACK TOURIST SEASON
Put your business on the Discovery Map of Albuquerque and bring visitors to your door.
Reserve your space NOW! Call 505-750-0076 or email email@example.com
Calling local brewery, entertainment and restaurant businesses to participate in a digital passport program developed to help local businesses with no cost to participate. The Unbelievable Pass will be the premier deals pass for Albuquerque and the perfect cure for cabin fever.
Email firstname.lastname@example.org for more information.