COVID-19 Updates

Please note, this webpage is currently under development as a resource for Albuquerque news related to the COVID-19 public health emergency. We are working to provide the most accurate and up-to-date information as possible, including information on business closures and changes in service.


COVID-19

PARTNER RESOURCES

Jump to:

Find critical updates and more resources in our Visit Albuquerque Partner Resource Center.

As you are aware, the World Health Organization has declared the spread of the novel coronavirus (COVID-19) a global pandemic. Our thoughts are with those who have been affected by the virus worldwide. We want to assure you, our Partners, that Visit Albuquerque is working closely with city and state leadership to determine actionable next steps to plan for this unpredictable virus and its impact on the community. We will continue to monitor the situation with these entities, the U.S. Travel Association and other applicable organizations and keep you updated on the latest news. 

Due to the unpredictability of the virus, it is too soon to determine how this situation will affect Albuquerque, the country and the travel industry as a whole, long term. We urge you to be vigilant about best practices issued by official sources of public health information (such as the CDC) and discuss business continuity plans for your organization/business in light of recent updates in our region.  

The health of our city’s residents and visitors is our highest priority, and we encourage visitors and residents alike to implement the recommendations of public health agencies to prevent the spread of illness. 

If you suspect you may have COVID-19, call the New Mexico Department of Health (NMDOH) at (505) 827-0006. Please visit the New Mexico Department of Health COVID-19 website for details on indications and symptoms: http://cv.nmhealth.org.


For additional information and resources, call the NMDOH Coronavirus Hotline at 1-855-600-3453. 

For the most up-to-date information on COVID-19, please visit the Centers for Disease Control or the New Mexico Department of Health websites:

Please feel free to refer travelers to our website for more information. 

 

The State of New Mexico

New Mexico Governor Michelle Lujan Grisham and NMDOH on March 11, 2020, issued a public health emergency, as other states have, in order to maximize the resources available to the state in order to fight the potential spread of the virus and minimize public health risks for New Mexicans.

New Mexico has a centralized health department, making it much easier to coordinate infectious disease investigations.

For additional information and resources, call the NMDOH Coronavirus Hotline at 1-855-600-3453. 

Current restrictions, as of March 27, 2020 are as follows:

  • All gatherings of more than five people are prohibited.
  • All food service establishments and bars are ordered to close for dine-in service. Food service establishments can still operate through take-out and home delivery service. This same directive applies to restaurants and bars within hotels.
  • Hotels must operate at 50% occupancy. 
  • Indoor shopping malls, theaters, flea markets, recreational facilities, health clubs, spas and all other non-essential businesses must close. Essential establishments such as pharmacies and grocery stores will still operate.
  • All non-tribal casinos are ordered to close.
  • Gov. Michelle Lujan Grisham on Friday issued an executive order requiring air travelers to New Mexico to self-isolate for at least 14 days to help combat the spread of COVID-19. Air travelers who fail to voluntarily self-isolate will be subject to forced isolation or quarantine by the New Mexico Health Department

See more information here. 

 

Marketing Best Practices 

Visit Albuquerque is working to continue to share the beauty and vibrance of Albuquerque as a destination, while also keeping the public’s best interest and safety top priority. For the next few weeks, our marketing and advertising will focus on the following:

  • We will be sharing images of beautiful scenery, outdoor activities and open spaces, highlighting the beauty that our city has to offer. We have a library of images available for use. Find scenic Albuquerque images here
  • We've put together a resource page for local business updates, event cancellations, restaurant and dining updates. See Albuquerque business updates here
  • We've put together a list of virtual Albuquerque experiences. See virtual ideas here
  • Our messaging will be designed to inspire future visitation. We know there will be pent-up demand for travel after the COVID-19 emergency subsides, and we want Albuquerque to be at the top of travelers’ list! 
  • We will use an empathetic and kind tone rather than delivering a call to action. This is a difficult time for everyone, and as such, we want to set an example by spreading messages of kindness and inspiration. 

 

Help for Businesses Negatively Impacted by the COVID-19 Health Emergency

The State of New Mexico is adjusting its business-loan guarantee programs in order to make capital more available to business owners whose operations are severely impacted by the COVID-19 health emergency.

The New Mexico Economic Development Department (NMEDD) has created a program to assist businesses seeking emergency loans or lines of credit to deal with negative economic impacts from COVID-19. 

Learn more about the COVID-19 Business Loan Guarantee Program here.