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Events

ACE Your Team’s Customer Service Skills and Knowledge of Albuquerque

Visit Albuquerque’s Albuquerque Community Experience (ACE) training program is designed to brush up your employees’ customer service skills and strengthen their knowledge about the city. Graduates of the program can answer guests’ questions about things to do and places to visit. The program also provides training on topics such as first impressions, effective communication and handling conflict. Graduates will receive a commemorative lapel pin and a certificate recognizing their completion of the program.

Don’t miss your chance to attend an upcoming class:

Oct. 24, 2024
9 a.m. to noon
Wheels Museum
1100 2nd St. SW, 87102

Nov. 14, 2024
1 p.m. to 4 p.m.
Outpost Ice Arenas
9530 Tramway Rd. NE, 87122

ACE training program logo

ACE graduates pose at Poulin Marketplace

The cost is $25 per person for Partner businesses and $40 per person for non-Partners. Snacks will be provided along with water and coffee. To register, call Trish Hathoot at 505-908-8178 or send an email to TKHTrainingABQ@gmail.com.
 
Graduates will be recognized as Albuquerque Community Experience professionals and will receive a complimentary Community Experience pass that allows each of them and one guest to visit attractions throughout the Albuquerque area. The value of each ACE experience pass is more than $500!
 
Seating is limited, so register your employees now!

Save the Date for Visit Albuquerque’s Annual Meeting

Join us for the 2024 Visit Albuquerque Annual Meeting as we explore the roadmap to the future of our vibrant destination. This year’s program will highlight the strategies and opportunities that will shape the next chapter of Albuquerque’s story as we unveil the Albuquerque Destination Master Plan, as well as a review of FY24 industry performance and the plans and highlights for FY25. Don’t miss this chance to connect with peers and industry leaders, gain valuable insights, and play a part in the evolution of our city and its tourism sector. Save the date and get ready to be inspired!

Tuesday, Nov. 12, 2024
Albuquerque Convention Center, West Building
401 2nd St NW, Albuquerque, NM 87102
3:30 p.m. - 7:00 p.m.
Annual Meeting Program to begin at 3:30 p.m., with networking reception immediately following. 

Tickets to the event are free, but you must register in advance. Registration link coming soon.

Graphic that reads "2024 Annual Meeting Save the Date".

 

Partner Kudos

Squidly Designs Store Celebrates 3rd Anniversary

Squidly Designs celebrated three years of its storefront in east Downtown this month. Congratulations!

 

D.H. Lescombes Wins Hospitality Industry Award

Wayne Moore of D.H. Lescombes Winery and Bistro won the New Mexico Restaurant Association’s Restaurateur of the Year Award. He has been in the industry for more than 30 years, and continues to bring positive change to the hospitality industry. Cheers to this accomplishment!

Wayne Moore of D.H. Lescombes Winery and Bistro with the 2024 Restaurateur of the Year Award.

Explora Receives Outdoor Recreation Division Trails+ Grant

Explora received an almost $500,000 grant as part of the New Mexico Outdoor Recreation Division’s Trails+ Grant program. The money will go toward creating a set of public outdoor exhibits, landscaping of outdoor learning spaces and improvements to wayfinding and signage. Kudos!

Eldora Wins Chocolate Awards

Eldora Chocolate brought home multiple awards during the 2024 International Chocolate Awards. The winners include:

  • Peru Chuncho 70% - Silver
  • Peru Chuncho 85% - Silver
  • Ecuador Cumba 70% - Bronze
  • Ecuador Cumba 85% - Bronze
  • Philippines Kablon 70% - Bronze
  • Philippines Kablon 85% - Bronze
  • Venezuela Piaroa 100% - Bronze
  • Dominican Republic Zorzal 70% - Bronze

Congratulations!

Los Poblanos Receives a Michelin Key

Los Poblanos Historic Inn & Organic Farm received a Two Key distinction in the 2024 Michelin Guide. It is the only property in New Mexico to receive this recognition. Michelin Keys are the hospitality equivalent of Michelin Stars for restaurants. Way to go on this prestigious honor!

Visit Albuquerque and Partners Receive 505 Awards

Visit Albuquerque and two Visit Albuquerque Partners were recognized in the Albuquerque Regional Economic Alliance’s 2024 505 Awards. Visit Albuquerque received the community leadership award for making significant contributions toward advancing and strengthening the community’s economy.

Revel Entertainment’s General Manager Danielle Chavez received the rising star award as an emerging leader who is contributing to economic development programs, projects and activities in a significant manner that leads to increased investment in the community. Dion’s Commissary received the small business champion award for creating an environment focusing on collaboration, innovation and hard work, and consistently demonstrating a commitment to its employees, clients and Albuquerque. Kudos!

Turquoise Museum Wins Arival TourReview Spotlight Award

The Turquoise Museum recently won the Best Small Attraction in North America at the Arival TourReview Spotlight Awards. This is the second consecutive year the Turquoise Museum was a finalist. Congratulations!

 

Social Media Spotlight

Rail Yards Market

The Rail Yards Market has a social media presence worth aspiring to. They post consistently and enthusiastically – showing off their staff, spotlighting some of their fantastic vendors and experimenting with trending sounds. Check their Instagram or Facebook page for inspiration and ideas.

A post about Intergalactic Day at the Rail Yards Market

 

Partner Opportunities

Advertisement Opportunities in the Official Albuquerque Visitors Guide

Production of the 2025 Official Albuquerque Visitors Guide is already underway! The guide is a vital resource for travelers looking for ideas for where to stay, eat, shop and play in our city. We will distribute 150,000 copies of the publication beginning in January 2025. To advertise your business in the guide, contact Alisha Zierden at 505-222-4310 or Zierden@VisitABQ.org. Ad sales close Oct. 31 and artwork is due Nov. 5.

Hotels can purchase a “Places to Stay” listing in the Visitors Guide as well. This listing will showcase your property and all of its amenities to visitors coming to Albuquerque. The fee for the “Places to Stay” listing in the 2025 Visitors Guide is $500 plus tax, for a total advertising cost of only $538.13. Don’t miss out on your chance to promote your property in our year-round guide. Contact Alisha Zierden at 505-222-4310 or Zierden@VisitABQ.org.

Become a Visit Albuquerque Volunteer

Do you love Albuquerque and sharing the good news of the community with others? Visit Albuquerque is seeking individuals to volunteer at its two visitor centers located in historic Old Town Albuquerque and the Sunport. Volunteers will work 3.5-hour shifts once a week or on weekends. This commitment requires customer service training and knowledge of Albuquerque and the state of New Mexico. Visit Albuquerque provides customer service training and training on Albuquerque through Albuquerque Community Experience classes. Volunteers will also have the opportunity to volunteer at sporting events and conferences. Being an ambassador for your city and state is a fun and exciting experience that will allow you to meet people visiting from around the world! To find out more, please contact Stephanie Montoya at Montoya@VisitABQ.org or 505-222-4304.

Advertise on Visit Albuquerque’s Website with DTN

It’s easy to get more exposure for your business on Visit Albuquerque’s website. In partnership with DTN, Visit Albuquerque offers seamless ads that integrate with our VisitABQ.org website’s content to make your ad feel natural. With a variety of paid advertising opportunities throughout our website, we have options fit for businesses of every size, scope and scale to capitalize on the fantastic visitor traffic that Visit Albuquerque is bringing to our market.

If you’re interested, contact DTN at Advertising@DTNads.com or 855-801-5905. For more information, click here.

Submit Your Events to the ABQ365 Events Calendar 

Visit Albuquerque’s ABQ365 Events Calendar offers a great opportunity to promote your events! The one-stop, all-ABQ encompassing calendar features primarily arts, entertainment and culture-focused events, appealing to both locals and visitors. 

Event listings offer a great opportunity for additional exposure and promotion, and can help keep your business top-of-mind – for free! 

Click here to get started.

Tell Us What’s New

We want to help you share your new initiatives. If you are offering a new type of service or concept, a new product, or have anything else exciting or new going on, we want to hear about it! Send anything and everything to Media@VisitABQ.org.

 

Partner Benefit Highlight

Take Advantage of the Convention Calendar

Visit Albuquerque Partners have access to the Convention Calendar, an exclusive benefit offered only to Visit Albuquerque Partners. The calendar lists future meetings, conventions and sporting events scheduled to be held in Albuquerque. The calendar provides organization contact information, anticipated attendees and the location of each scheduled event. Please read the “Working with Meeting Planners” flyer, located in Partner Plaza under Resources, before contacting meeting planners.

 

Featured Partner

New Mexico vs. Everyone

The 2024 USL Championship Playoffs run through New Mexico! After making the playoffs in four of their first five seasons, New Mexico United has earned the right to HOST the postseason, right here in the Land of Enchantment! Be there as United battles playoff opponents from around the nation at Rio Grande Credit Union Field at Isotopes Park in November, in their quest for their first-ever title.

An image advertising the 2024 soccer playoffs starting November 1 for New Mexico United.

It's New Mexico vs. everyone! Don't miss out on New Mexican history in the making! Get your tickets today at newmexicoutd.com/tickets.

 

New & Renewing Partners