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ACE Your Team’s Customer Service Skills and Knowledge of Albuquerque

Visit Albuquerque’s Albuquerque Community Experience (ACE) training program is designed to brush up your employees’ customer service skills and strengthen their knowledge about the city. Graduates of the program can answer guests’ questions about things to do and places to visit. The program also provides training on topics such as first impressions, effective communication and handling conflict.

Don’t miss your chance to attend an upcoming class:

Wednesday, May 10, 2023
9 a.m. to 12:30 p.m.
Sawmill Market Mill Room
1909 Bellamah Ave. NW

Wednesday, June 7, 2023
1 p.m. to 4:30 p.m.
Electric Playhouse
5201 Ouray Rd. N.W.

The cost is $25 per person for Partner businesses and $40 per person for non-Partners. Snacks will be provided along with water and coffee. To register, call Trish Hathoot at 505-908-8178 or send an email to
Graduates will be recognized as Albuquerque Community Experience professionals and will receive a complimentary Community Experience pass that allows each of them and one guest to visit attractions throughout the Albuquerque area. The value of each ACE experience pass is more than $500!
Seating is limited, so register your employees now!

Refresh Your Knowledge of Partner Benefits at Partner Orientation

Refresh your knowledge about all the opportunities you have as a Visit Albuquerque Partner at Partner Orientation. Partners are welcome to learn how to make the most of your benefits. Partner Orientations will occur every third Wednesday of the month. Don’t forget to bring your laptop with you for a live Partner Plaza demonstration!

When: Wednesday, May 17, 2023, from 9 a.m. to 11 a.m.
Where: Visit Albuquerque Office (20 First Plaza NW, Suite 601, Albuquerque, NM 87102)

To reserve your spot, register here.

Networking Opportunity: Visit Albuquerque’s Business Exchange

Don’t miss this opportunity to network with colleagues in the local hospitality industry and staff and Board members from Visit Albuquerque. Join us for drinks and light snacks provided by Old Town Catering Company, great conversation and a chance to explore El Vado at the Business Exchange.

When: Thursday, June 1, 2023, from 5 p.m. to 7 p.m.
Where: El Vado (2500 Central Ave. SW)
Cost: $10 for Partners, $20 for non-Partners. 

For tickets, register here.


Partner Kudos

Employees of Visit Albuquerque Partners Receive 40 Under 40 Awards

Three employees of Visit Albuquerque Partners were named in Albuquerque Business First’s 40 Under 40 Awards. Congratulations to Michelle Montoya, the director of community relations for the Albuquerque Isotopes; David Wiese-Carl, the director of communications and fan experience for New Mexico United; and Carey Salaz, the director of regulatory policy and case management at PNM.

Kei and Molly Textiles Wins Ethics in Business Award

Kei and Molly Textiles received the Rust Award for Excellence in Ethical Business Practice by a For-Profit Business from The New Mexico Ethics in Business Awards. The awards recognize for-profit businesses and nonprofits for their ethics and commitment to excellence. Read more about Kei and Molly and the other winners.

Visit Albuquerque Partners Nominated in Condé Nast Traveler 2023 Readers’ Choice Awards

Several Visit Albuquerque Partners are in the running for the Condé Nast Traveler 2023 Readers’ Choice Awards Survey. Public voting is now open. Sandia Resort and Casino and Hyatt Regency Tamaya Resort and Spa are nominated in the resorts category. Hotel Chaco, Hotel Andaluz, El Vado Motel, Hotel Albuquerque, Hotel Parq Central, Hyatt Regency Albuquerque (now The Clyde Hotel), Los Poblanos Historic Inn and Organic Farm and Sheraton Albuquerque Uptown are nominated in the hotel category. Apothecary Lounge and The Grove Cafe and Market are nominated in the restaurant and bar category. Albuquerque is also nominated in the city and airport categories.

Vote for Visit Albuquerque Partners Nominated for USA Today’s 10Best Readers’ Choice Awards

Multiple Visit Albuquerque Partners have been nominated for USA Today 10Best Readers’ Choice Awards. Los Poblanos Botanical Spirits is up for best craft gin. You can vote once a day until May 15. Rainbow Ryders and World Balloon are in the running for best hot air balloon ride. You can vote once a day in that contest until May 29. Routes Bicycle Tours & Rentals is up for best bike tour. Voting for that contest remains open until May 29.



Which Metrics to Track on Your Social Media

Social media metrics can be confusing. So which ones are the best ones to pay attention to? This article breaks down the best metrics to measure success, and how to find those metrics in various social media platforms.


Partner Opportunities

Submit Your Current Coupons 

Coupons can be a great way to drive traffic to your business. If you have a current coupon or special running, please submit it to us so we can list it on our highly visited and shared Specials & Coupons page. We also promote these specials and coupons during special events, meetings and conventions being hosted in Albuquerque.

Click here to submit your current coupons and specials. 

Submit Your Events to the ABQ365 Events Calendar 

Visit Albuquerque’s ABQ365 Events Calendar offers a great opportunity to promote your events! The one-stop, all-ABQ encompassing calendar features primarily arts, entertainment and culture-focused events, appealing to both locals and visitors. 

Event listings offer a great opportunity for additional exposure and promotion, and can help keep your business top-of-mind – for free! 

Click here to get started.

Tell Us What’s New

We want to help you share your new initiatives. If you are offering a new type of service or concept, a new product, or have anything else exciting or new going on, we want to hear about it! Send anything and everything to


Visit Albuquerque Staff Spotlight

Brenna Moore, Director of Communications and Public Relations

Brenna Moore is the Director of Communications and Public Relations at Visit Albuquerque. She secures positive media coverage for Albuquerque and Visit Albuquerque Partners through public relations and media relations efforts on local, regional, national and international levels. One of her favorite parts of the job is introducing visitors to the unique places and people that make Albuquerque special. “I’ve been able to meet so many inspiring people and learn from their passion, which fuels my enthusiasm for the work we do,” Brenna said.  “As a native New Mexican, I feel my time at Visit Albuquerque has deepened my connection to my home state and for that I am truly honored and grateful.” Brenna is excited for the growth and transformation in the city, and to see the revitalization and investment currently taking place.

A picture of Visit Albuquerque employee Brenna Moore


Featured Partners

Unbelievable Pass

Calling local breweries, entertainment and restaurant businesses to participate in a digital passport program developed to help local businesses with no cost to participate. The Unbelievable Pass will be the premier deals pass for Albuquerque and the perfect cure for cabin fever.

Email for more information.


Unbelievable Pass Logo


New & Renewing Partners 

Thanks To Our New And Renewing Partners  

Visit Albuquerque’s Partners help support our mission to market the city as a top-choice destination for leisure travel, meetings and sporting events. Our thanks to the following Partners that recently joined or renewed their partnership with Visit Albuquerque. We appreciate your commitment to making Albuquerque a great place to live and to visit!

New Partners

Renewing Partners