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ACE Your Team’s Customer Service Skills and Knowledge of Albuquerque

Visit Albuquerque’s Albuquerque Community Experience (ACE) training program is designed to brush up your employees’ customer service skills and strengthen their knowledge about the city. Graduates of the program can answer guests’ questions about things to do and places to visit. The program also provides training on topics such as first impressions, effective communication and handling conflict.

Don’t miss your chance to attend an upcoming class:

Wednesday, July 12, 2023
Embassy Suites by Hilton
1000 Woodward Pl. NE
9 a.m. to 12 p.m.

Wednesday, Aug. 9, 2023
JC’s New York Pizza Department
215 Central Ave. NW
8:30 a.m. to 11:30 a.m.

The cost is $25 per person for Partner businesses and $40 per person for non-Partners. Snacks will be provided along with water and coffee. To register, call Trish Hathoot at 505-908-8178 or send an email to
Graduates will be recognized as Albuquerque Community Experience professionals and will receive a complimentary Community Experience pass that allows each of them and one guest to visit attractions throughout the Albuquerque area. The value of each ACE experience pass is more than $500!
Seating is limited, so register your employees now!

Refresh Your Knowledge of Partner Benefits at Partner Orientation

Refresh your knowledge about all the opportunities you have as a Visit Albuquerque Partner at Partner Orientation. Partners are welcome to learn how to make the most of your benefits. Partner Orientations will occur every third Wednesday of the month. Light refreshments will be provided. Don’t forget to bring your laptop with you for a live Partner Plaza demonstration!

When: Wednesday, July 19, 2023, from 9 a.m. to 11 a.m.
Where: Visit Albuquerque Office (20 First Plaza NW, Suite 601, Albuquerque, NM 87102)

To reserve your spot, register here.


Partner Kudos

Visit Albuquerque Partners Win 10Best Awards

Visit Albuquerque Partners were voted into the Top 10 of USA Today 10Best Awards. Routes Bicycle Tours & Rentals was named the No. 4 Best Bike Tour. Rainbow Ryders came in at No. 4 and World Balloon at No. 10 for Best Hot Air Balloon Ride. Eldora Chocolate was named the No. 4 Best Chocolate Shop. Rude Boy Cookies came in at No. 7 for Best Cookie Shop. Congratulations!

Tinkertown Museum Celebrates 40 Years

Tinkertown Museum is celebrating its 40th season this year. The museum was established in 1983 to display the collection of miniature wood-carved figures of Ross Ward. Congratulations on the milestone!

Visit Albuquerque Partners Named Best Places to Work

Albuquerque ER and Hospital was one of Albuquerque Business First’s Best Places to Work 2023. The Albuquerque Journal named Atrium Hospitality one of New Mexico’s Top Workplaces 2023. Atrium Hospitality manages the Embassy Suites by Hilton Albuquerque and the Albuquerque Marriott Pyramid North. Congratulations!



How to Make Content Marketing Work for You

Content marketing is a great way to advertise your business. There are a few things to keep in mind as you start to develop a content plan. This blog has a few tips to remember as you dive into content marketing.


Partner Opportunities

Promote Your Business to Balloon Fiesta Visitors

After its popularity with visitors at last year’s Balloon Fiesta, Visit Albuquerque is again publishing a City Guide that will include coupons, a full calendar of events and helpful information about things to do and see in Albuquerque. The special publication will be distributed to more than 30,000 visitors during Balloon Fiesta. Including a coupon in the City Guide is a great way to introduce your business to new visitors and drive increased business. In order to be included in the publication, please fill out this submission form no later than July 31, 2023. There is no charge to include your coupon! If you have any questions please contact or 505-222-4314.
You also can purchase a half-page or full-page ad in the City Guide to boost your business even more during Balloon Fiesta. For more details on prices, take a look at the City Guide Rate Card. To secure your place in the City Guide, contact before July 31.

Visit Albuquerque City Guide Logo

Advertise on Visit Albuquerque’s Website with DTN

It’s easy to get more exposure for your business on Visit Albuquerque’s website. In partnership with DTN, Visit Albuquerque offers seamless ads that integrate with our website’s content to make your ad feel natural. With a variety of paid advertising opportunities throughout our website, we have options fit for businesses of every size, scope, and scale to capitalize on the fantastic visitor traffic that Visit Albuquerque is bringing to our market.

If you’re interested, contact DTN at or (855) 801-5905. For more information, click here.

Submit Your Current Coupons 

Coupons can be a great way to drive traffic to your business. If you have a current coupon or special running, please submit it to us so we can list it on our highly visited and shared Specials & Coupons page. We also promote these specials and coupons during special events, meetings and conventions being hosted in Albuquerque.

Click here to submit your current coupons and specials. 

Submit Your Events to the ABQ365 Events Calendar 

Visit Albuquerque’s ABQ365 Events Calendar offers a great opportunity to promote your events! The one-stop, all-ABQ encompassing calendar features primarily arts, entertainment and culture-focused events, appealing to both locals and visitors. 

Event listings offer a great opportunity for additional exposure and promotion, and can help keep your business top-of-mind – for free! 

Click here to get started.

Tell Us What’s New

We want to help you share your new initiatives. If you are offering a new type of service or concept, a new product, or have anything else exciting or new going on, we want to hear about it! Send anything and everything to


Visit Albuquerque Volunteer Spotlight

Marianne Presser

Marianne Presser has been a Visit Albuquerque volunteer for five years. Her mom was a volunteer back when Visit Albuquerque was known as the Albuquerque Convention and Visitors Bureau in the 1980s and 1990s. Marianne said it was a “no-brainer” that she would begin volunteering with Visit Albuquerque after retiring. She is an Albuquerque native, and couldn’t imagine living anywhere else. Marianne finds it interesting that even in our Internet-reliant world, people still seek out the Visitor Information Center to learn about what to do in Albuquerque. “Just this morning my fellow volunteer, Melanie, and I were able to assist two young women who had only an hour or two to spend in the Old Town area,” Marianne said. “They realized that it may be more beneficial to seek advice from real people instead of using their smartphones. And that is rewarding!”

Picture of Visit Albuquerque volunteer Marianne Presser


New & Renewing Partners 

Thanks To Our New And Renewing Partners  

Visit Albuquerque’s Partners help support our mission to market the city as a top-choice destination for leisure travel, meetings and sporting events. Our thanks to the following Partners that recently joined or renewed their partnership with Visit Albuquerque. We appreciate your commitment to making Albuquerque a great place to live and to visit!

New Partners

Renewing Partners